I’m in my second season of listening to the Red Sox baseball game on the Internet. Something changed this year, the WEEI broadcast I get from MLB.com has got annoying sound gaps. Spots of silence between the calls from the announcers. When they are speaking, you hear them and the murmur of the crowd in the background, when they stop, nothing. It is very disconcerting. I wrote to the radio station via their contacts page:
As a transplanted New Englander and lifelong Red Sox fan imagine how overjoyed I was to realize I could listen to the Sox on the radio via the Internet. I listened to practically every game last year once I discovered Gameday Audio at MLB.com.
I signed up again this year too. But what the heck is wrong with your broadcast on MLB.com this year. It sounds like it is breaking up. The abrupt silences are annoying. Did you go to voice activated mikes or something? It is not my connection (I have cable Internet) as I can listen to any other game and their broadcasts are fine. I have taken to listening to the Red Sox games using the visiting clubs radio stations.
Try and imagine the pain, as tonight I an listening to WCBS…
Their response came quickly:
You’ll have to deal with MLB on that. We provide them with a clean feed. What they do with it, to be honest, we have no idea.
I think there is an email address on their website to contact them with regards to problems like this.
I appreciate your interest and am sorry you haven’t gotten the quality you’re looking for.
So to play the game, I wrote to MLB.com via their contact page. I quoted both the above emails and added more descriptions of my attempts to test and solve this on my own. When I hit submit, the screen flashed and I was right back on the contacts page with all the entry boxes blank. I wonder if they got my missive? I didn’t get directed to a conformation page…I’ll keep you posted.
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