Back in January our 3-year old washer started acting up by leaving the the clothes super wet after the final spin. After trying a couple of fixes unsuccessfully I made an appointment to have it looked at by a repair person, but a couple days before the appointment the thing mysteriously stopped doing it. So I cancelled.
Fast forward to the middle of April and the washer shook itself half way across the laundry room floor on the final spin. The laundry room is on the lower floor, but you can hear the washer walking and bouncing from upstairs just fine. When I opened the lid all the clothes were solidly packed into one half of the tub. Rearranged the wet clothes evenly and ran the Drain & Spin cycle. The next day it worked fine. But, two days later the same thing happened. Then it did it for the next three days in a row.
An Internet search revealed several things that would cause this and the only one that didn’t involve tearing the machine apart was make sure the washer is level not only sideways but front to back as well. Across the front it was fine, but front was slightly lower than the rear. I found a couple of pieces of 1/8″ thick wood in the garage and slipped some under the front legs.
On the next load on Sunday, boom shake thud bump, the washer danced a foot and a half forward with the 1/8″ spacer wood still in place. With the last incidence of a couple months ago and this one, we decided to break down and get a new washer. I went to the Home Depot website and they could have another of the same unit to us by Friday.
On Monday morning we went down to the only real Appliance store and town to see if we get something quicker. The only ones they had in stock that were comparable were more expensive and even then, they couldn’t be delivered until the following week. When we got home I went to HomeDepot.com and bought the washer. That evening during the washing of a load of clothes, it worked just fine. Not fooled, I left the order open.
Well, the next two days the washer acted all normal, so Wednesday night, with the washer still listed as in process, I called the Home Depot customer service and cancelled the order. It has been working just fine ever since.
Ed Note: Check back in a few days for the rest of the story.