There is nothing really finer than drinking coffee from than a thick walled ceramic mug. The only downside to it though is that it draws a lot of the heat into the mug from the liquid. Recently, I was becoming tired of having to reheat my cup of coffee, sometimes more than once, before finishing it, so I ordered a metal double-walled 12 ounce mug from Amazon earlier this week.
It arrived today and when I pulled out of it package it looked too thin. The metal of the cup was the same thickness as the strap handle. Crap, this thing was supposed to be insulated. I immediately went into the Amazon account and started the process to send the mug back and try a different one. When asked for a reason, I typed in, “Not insulated.” When I was offered the option of credit the charge card or get it faster on an Amazon gift card, I picked gift card.
The next screen surprised me:
Refunded
There’s no need to return your item.
Your refund has been issued.
Okay, cool. Free mug. So before ordering something else, I thought I’ll try it out anyway. Made my usual afternoon cup, placed the plastic cover on, and sat down. A minute or so later I took a sip and it was so hot I burnt my tongue. Huh. Felt the outside of the mug and it was cool to the touch. Hmmm, this thing is insulated. The cup walls must be pretty dang thin…
I went back to the Amazon order page to see if there was anyway to take back my refund request. Nope. I’m sure Mr. Brazos is not going to miss that $12.99, but I still feel a little bad about it.