I Hit The Rent Limter. Again.

Monday we placed two red envelopes in the mail. This morning I got 2 emails from Netflix saying that they had received the discs. So far so good. This afternoon I got one email from Netflix saying they had shipped one movie. Why not two? Did an email not get sent? So I checked my queue and there at the top it lists movie number 2 as shipping on Wednesday. WTF? It is not like it listed long wait or even short wait. Why the delay?

It just happened a couple weeks ago too. I mailed one back on Thursday, Friday I received the email telling me they had received the disc. They didn’t mail my next movie until Monday. Again why the delay?

I can almost forgive the one where the movie arrived back at the distribution center on December 30, but didn’t ship one out until the 2nd of January. But I can’t, because they actually received 2 movies that day with one being shipped out New Year’s Eve (which is still the next day.) Why the long delay?

My favorite delaying tactic is that whenever they get a movie back and for whatever reason, your next movie isn’t at the closest distribution center, they even tell you it will be shipping the next day from another distribution center. So not only do you have to wait 2 or 3 days for the mail instead of the usual one, but they add an extra day right from the git go. Haven’t they ever heard of the internet? It should take seconds to get the word to the next distribution center that I want that movie, not hours.

I’m being throttled, but what am I going to do, switch? Netflix is still the best fit for us and I think they know it.

Started down, went up, back down, up again, still up.
Miata Top Transitions since 01/01/08: 75

One Comment

  1. They do this to me too, Brian – at least once or twice a month… and for awhile all my rentals were mailed out of Atlanta, which to me meant “mailed on Monday received on Wednesday” and vice-versa…

    BUT since they opened a center in Macon last month, I’m getting better rent times regardless… but my queue still has items from other states about twice as frequently as before, now too. I do tend to request more non-hollywood-machine stuff, though.

    Zoom Zoom!

    Kelly

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