In my usual cavalier manner I just went ahead loaded up Windows Vista Beta 2 on this here laptop last night.
It wasn’t until afterwards, when I realized the laptop was running real slow, that I checked to see if my machine was up to the minimum requirements for the software. It wasn’t.
It wasn’t until I decided to unload Vista that I realized that I didn’t get any restore discs with the laptop. I went to Dell.com’s support site and discovered that the recovery software was built in to the computer. Reboot, hit the Ctrl + F11 keys and I get nothing. I guess that is what I get for doing a clean install, must have overwritten that partition…oops.
Back to the support area. I tried the live chat to see what I had to do to get some restore discs. According to the CSR, because I was out of warranty I was not entitled to the discs. When I went home at lunch there was a message on the answering machine that said they were mistaken I could in fact get a restore disc, just call them. Only they didn’t leave a number.
Live chat #2 and this time they thought I should get the disc(s) right off. Ten minutes later I was told to expect my restore stuff in 2-3 business days.
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