One Comment

  1. Dev

    Never ever go to “Firestone”
    I had starter problem in my car, I called Firestone to get price quote guy was very nice on the phone, he told me if you drop your car in few hours we will give you by end of the day, so I rushed to shop, at the counter same guy who talked with me on the phone, the guy told me I gave you wrong price part cast’s more but I will honor the price & your car should be ready in next few hours we call you at your cell phone, I said thanks & OK.
    I received call after two hours that your car is not ready we got wrong part (I was so mad, that was only my choice.
    Next morning I received call from their service guy he recommend me some additional work “off course” I said no then his voice completely change.
    We I went to pick my car in let afternoon, my bill was higher then their quote, I said this is not right, then one guy came from inside and he was telling me you told us different car on the phone (I was so mad already) I said “F” who the heal you are I never talk with you, then he said you have to pay full price or come back tomorrow talk with the guy who gave you the price quote, anyway I never got my car 2nd day.
    Day third I called the same guy (price quote), again he was very nice he said I my sorry you can come any time to pick your car I will fix the price that I quoted you, when I went to pick my car he drop some but still it was more then what ever I quoted & top off that he was very, very rude.
    Read this when came home looked back of the receipt their was 1-800 # tell us about your experience at our location, I called and told every single thing that happened with me, then guy said OK District manager will call you in next couple days (never happened pass more then ten days”

    That happened with me, so make sure never happens with you.

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